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Hawai'i Island Hele-On Bus

Welcome to the County of Hawai'i Mass Transit Agency Website

Office hours are Monday to Friday, 7:45 a.m. to 4:30 p.m.

Phone: 808-961-8744


      If information is needed in another language, interpretation services are available and can be requested by contacting our office.


All buses are accessible to seniors and persons with disabilities and those with mobility devices.

Shared ride taxi service is available in the Hilo urbanized area.

Please click on the links under Main Menu to the right to obtain additional information regarding Hele-On commuter and local fixed routes, fares and other system policies. 

News and Rider Alerts update links are to the left.

Hele-On Kako‘o paratransit service is available in the Hilo and Kona area.  Paratransit services are available for qualifying individuals who have origin and destination points within a one-mile corridor off of the intra-Hilo and intra-Kona fixed routes.  Visit Hele-On Kako`o Paratransit for more information.

The Transit and Multi-Modal Transportation Master Planis available for review. To view the Master Plan, please go to the link



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Take the Trip and we hope to see you on one of Hele-On family of services soon!



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