Personal tools
You are here: Home Hele-On Fares
Document Actions

Hele-On Fares

Fares - Effective July 1, 2013

Token Transit

Hele-On now has a mobile ticketing app!!  Download Token Transit and search for Hele-On! No need to fumble with cash, cards or tickets!

Description                                                             General                                                                              Discount

                                                                                *All passengers not eligible for a discount                            *Seniors age 60 & older with ID

                                                                                *Youth without student ID                                                  *Persons with Disabilities with ID                                                                                                                                                                                            by public transit agency or Medicare ID.

                                                                                                                                                                        *Students grades Kindergarten to 12 with                                                                                                                                                                               valid school ID.

                                                                                                                                                                        *College/University students with valid ID 

One Way:                                                                   $2.00                                                                              $1.00

Children 4 & under with a fare paying passenger          FREE                                                                                   FREE

Transfer to Another Route                                          FREE                                                                                  FREE

(within 2 hours)

**Fares are one-way only. 

**Cash only.  Please have exact change--bus operator & farebox do not make change.


Passengers deboarding at Hawai'i Volcanoes National Park will have a $15.00 per pedestrian or bicycle entry fee be paid by the passenger directly to the park.   The Hawaii Volcanoes National Park entry fee is valid for seven days.  This fare is on top of the regular bus fare and any applicable additional fares paid.

  • County of Hawai’i Mass Transit Agency Disability Discount Identification Card Initial Fee - FREE
  • County of Hawai’i Mass Transit Agency will replace up to three cards issued in a one year period and cards are valid for up to a two year period. 

Hele-On Monthly Pass

Monthly passes are valid only for the month issued with no grace period. Passes are good for unlimited bus rides on all bus routes throughout the month they are purchased for. Lost bus passes will not be replaced. Copy of Proper ID required with order form submitted via mail, fax or email.

GENERAL                                                $60.00/each 


Hele-On Sheet of 10 Bus Tickets

Bus tickets have no expiration date. One ticket per boarding will be charged when using tickets. 

GENERAL                                                 $15.00/sheet 

DISCOUNT – PROPER I.D. REQUIRED      $ 7.50/sheet   

Hele-On Shared Ride Taxi Fares

The Shared Ride Taxi Program One-Way Fares:



0.1 to 4.0 miles

     1 coupon

4.1 to 9.0 miles

     2 coupons

Coupon Book Fares:



15 Coupon Book


10 Coupon Book


5 Coupon Book

1 Coupon



  • Program is open to all participants.
  • Coupons are non transferable and non-refundable.
  • Coupons expire at the expiration date printed on the coupon.
  • Expired Coupons may be exchanged for a flat fee of $15.00.  Only books of 5, 10, or 15 will be exchanged. 

Where to Purchase Bus Tickets, Shared Ride Taxi Coupons and Bus Passes

Bus tickets, Shared Ride Taxi coupons and/or monthly passes can be purchased at the following locations:

  • Mo'oheau Bus Terminal Information Center 329 Kamehemeha Avenue, Hilo, HI 96720, (808) 969-3163  
  • County of Hawai'i Mass Transit Agency 2299 Ho’olaulima Road, Hilo, HI 96720, (808) 961-8744 
  • County of Hawai'i Mass Transit Agency 74-5044 Ane Keohokalole Hwy, Kailua-Kona, HI 96740 (808) 961-8744  (request an appointment)

If ordering by mail, please include your Credit Card number (Visa, Mastercard, Discover, JCB, Diners Club), check or money order (made payable to County Director of Finance), including your return address, and send to:

County of Hawai'i Mass Transit Agency
25 Aupuni Street
Hilo, HI  96720

Download Hele-On Order Form