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Hele-On Accepts Visa, Mastercard, JCB, Diners Club, Discover Credit Cards and Apple Pay!

Hele-On now accepts credit cards (Visa, Mastercard, JCB, Diners Club, Discover and Apple Pay), as well as PIN based transactions with a debit card for the purchase of the following items:

 

Hele-On Bus Monthly Passes

  • General: $60.00
  • Discount: $45.00

 

Hele-On Bus 10-Ride Tickets

  • General: $15.00
  • Discount: $7.50

Hele-On Kako'o Paratransit Coupons 

  • $4.00 per coupon

 

Shared Ride Taxi Program Coupons

  • 15 Coupon Book: $30.00
  • 10 Coupon Book:  $25.00
  • 5 Coupon Book: $15.00
  • 1 Coupon: $6.00

 

Taxi Permits

  • Taxicab License Decal Replacement: $1.00
  • Annual Fee:  $120.00
  • Certificate of Public Conveyance: $10.00

 

You can visit the Mass Transit Agency Offices at 2299 Ho'olaulima Road, Hilo, HI 96720, Monday through Friday from 7:45 a.m. to 4:30 p.m., excluding County observed holidays, or call (808) 961-8744, option 3 to purchase passes over the telephone.  It will take at least 7 business days for the fare media to be mailed to you, if you order by telephone.

Or you will be able to purchase fare media with a credit card at the Mo'oheau Bus Terminal, 329 Kamehameha Ave, Hilo, HI 96720, Monday through Friday from 8:30 a.m. to 4:30 p.m., excluding County observed holidays.

County observed holidays, are defined as: New Years Day, Dr. Martin Luther King Day, Presidents' Day, Prince Kuhio Day, Good Friday, Memorial Day, King Kamehameha Day, Independence Day, Statehood Day, Labor Day, Veterans' Day, Thanksgiving and Christmas Day.

All sales are final.  No refunds or exchanges permitted.