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New Contractor - Robert's Hawaii - Effective April 01, 2020


 
Effective April 01, 2020, Hele-On drivers will be contracted through Robert's Tours and Transportation (Roberts)
 
ALL Hele On Routes will operate as usual and in most cases will have separate buses.
 
You are welcome to call our office but ALL questions regarding Hele On routes (for example, where is the bus?  what bus should I take?  what time do they run?  where should I wait?) will be forwarded to Roberts. 808-731-3239. It is better to call them direct.  Roberts will be available from 700 am. to 530 pm. (At this time they are experiencing technical difficulties with their phone line.  You may call us at 808-961-8744 for any questions you might have should you be unable to get in touch with Roberts.)
 
 Our office is closed to walk in inquiries.  Please call us to schedule an appointment.
 
 
All Hele On routes are operating as normal and we are adding a 2nd motor coach for the 3:15 Hilo to S. Kohala Resorts and the 4:50 Hilo to S. Kohala Resorts.
 
 
The drivers/buses will practice social distancing to the fullest extent possible.  This means that there may be a maximum limit of riders and once that is reached you may have to wait for another bus or you may choose to find your own transportation.
 
The following transit routes will normally be conducted with Robert's vehicles from today through Friday:  
  • Intra Kona 1, 3  (Intra 2 when a county bus is not available.)
  • N. Kohala to S. Kohala Resorts
  • N. Kohala to Waimea to Kona 
  • Kau to Hilo (starts at 640)
  • 03:30 Pahala to S. Kohala Resorts
  • 05:40 Pahala to Kona
  • 08:00 Pahala to S. Kohala Resorts (This route will start at 800 and will not share a bus with the 330 route.)
  • 05:45 Kona to Hilo
  • Kau to Oceanview Extension
  • 04:15, 11:15 & 7:15 pm Hilo to S. Kohala Resorts
 
 
Today through Friday, Roberts is also assigned to the following routes:
 
The 2nd 315 Hilo S. Kohala Resorts
 
4:40, 4:50, 5:00, 5:05 Hilo to S. Kohala Resorts
 
Intra Hilo 1
 
Intra Hilo  2 (1 and 2 will not share a bus.)
 
Keaukaha AM and PM (same bus)
 
Pahoa 1, 2, 3, and 4
 
Volcano AM and PM (same bus)
 
Intra Waimea AM
 
Intra Waimea PM
 
9:00 Hilo to Waimea to Kona
 
Honoka'a to Hilo (This bus will not be assisting with the Intra Hilo routes.)
 
 
Roberts is using the following types of ADA vehicles:  Big green motor coaches, minibuses, vans and School SPED vans.
 
 
COUNTY BUS ROUTES:  One 3:15 , 3:35 and 12:00 Hilo to S. Kohala Resorts
 
 
PLEASE BE ADVISED that we are tracking the number of riders for each route and we may modify or suspend routes.  We will place that information in our website.
 
PLEASE check our website regularly.
 
Thank you.
 
Be safe.  WASH< PREVVENT< DISINFECT.
 
For more information, please contact the transit office at 808-961-8744