ADVISORY - Flash Flood Watch - November 23 to 24, 2020
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Bus Schedules & Maps
Hele-On Transit Services General Information
To read bus schedules and maps, please select the apropriate route from the drop down menu above. They are listed in the order as shown below. The Hele-On System Map is at the bottom of this page for review and download. If information is needed in another language, interpretation services are available and can be requested by contacting our office at (808) 961-8744.
**CLICK HERE TO VIEW COVID-19 (CORONAVIRUS) UPDATES ON CHANGES TO ROUTES**
NOTICE: Effective November 02, 2020, the direction travelled in Honokaa Town for ALL routes travelling in either direction will change to the following:
From Hwy 19, turn onto Plumeria St, RIGHT on Lehua St, LEFT on Akia St, LEFT on Puakalo St, RIGHT on Mamane St, turn onto Hwy 19.
Therefore, the designated stops in Honokaa Town will be changed as follows:
· Honokaa Hospital (Plumeria St, bus shelter)
· Honokaa Lower Gym/across Hau‘oli Senior Housing (Akia St, roadside fronting parking lot, flag stop)
· Mamane St (at cross walk before Pakalana St, flag stop)
NOTICE: Effective Monday, October 26, 2020, Hele-On service will resume to the Hilo and Kona Airports. Riders arriving at the airports will be required to show proper
documentation that they are exempt from the 14 day quarantine, must wear a facial covering and follow social distancing requirements.
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NOTICE: Effective Monday, August 31, 2020, the 2:20 pm HILO to HONOKAA route will be cancelled until further notice
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NOTICE: The 8:10 am Waikoloa Village to Kona Extension will be cancelled until further notice.
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NOTICE: Effective August 15, 2020, the University of Hawaii at Hilo--Bookstore stop will be removed. Riders may still utilize the bus stops on Kapiolani St. (fronting the University's
Old Gym) and on w. Kawili St (fronting Waiakea High School) to travel to Hilo town and the Prince Kuhio Plaza/Puna areas.
NOTICE: Effective August 03, 2020:
- the time schedule for the S. Kohala Resort to Hilo routes has been modified to accommodate the anticipated increase in ridership and the current COVID-19 Social distancing requirements.
- Intra Kona 3 will be back in service
- Pahoa 4 - 9:10 PM Hilo to Nanawale will be back in service
How to Read Timetables and Maps
All schedules and maps are PDF documents. If you are unable to view them, you may need to install a free PDF reader such as Acrobat Reader, eXPert PDF Reader or Foxit Reader. There are also JPEG images of the schedule and map available under each route selected.
County observed holidays, are defined as: New Years Day, Dr. Martin Luther King Day, Presidents' Day, Prince Kuhio Day, Good Friday, Memorial Day, King Kamehameha Day, Independence Day, Statehood Day, Labor Day, Veterans' Day, Thanksgiving and Christmas Day. To view specific holidays observed dates, please scroll down to the Links and click on "How to Ride Hele On".
Hele-On operates the following routes throughout Hawaii County. All routes operate Monday through Saturday, excluding County of Hawai’i observed holidays unless noted.
East Hawai’i Routes
- Intra-Hilo Waiakea-Uka
- Intra-Hilo Keaukaha
- Intra-Hilo Kaumana
- Hilo-Volcano-Ka’u
- Hilo-Pahoa-Seaview
- Hilo-Honoka’a Combined Schedule <Effective Monday, August 31, 2020, the 2:20 pm HILO to HONOKAA route will be cancelled until further notice>
- Hilo-Waimea Combined Schedule
- Hilo-Kailua Kona
- Hilo-South Kohala Resorts (via Waimea) (Daily with one a.m. trip to Kailua-Kona, Monday through Saturday)
North Hawai’i Routes
West Hawai’i Routes
- Pahala-Kailua-Kona-South Kohala Resorts
- Intra-Kona (Combined Kona Schedule, includes all routes that travel through the Kona area)
- North Kohala-South Kohala (Monday through Saturday, including County observed holidays)
- North Kohala-Waimea-Kailua-Kona (No service to Waimea on Saturday)
Extension Routes (CANCELLED on 8/13 & 8/14/2020)
- Waikoloa Village-Waimea
- Waikoloa Village-Kona (8:10 AM Waikoloa Village to Kona Extension is cancelled until further notice)
- Kona-Waimea
