How to Read Timetables and Maps

All schedules and maps are PDF documents. If you are unable to view them, you may need to install a free PDF reader such as Acrobat Reader, eXPert PDF Reader or Foxit Reader.  There are also JPEG images of the schedule and map available under each route selected.

Then click on the link in the Files box to get the schedule. Most (but not all) schedules include route maps.

See the Links box below for links to additional schedule information.

General Information

Most routes meet at the Mo'oheau Bus Terminal located at 329 Kamehameha Avenue in Hilo, Prince Kuhio Plaza (next to Macy's Mens, Children and Home) located at Ohuohu Street and Maka'ala Street in Hilo, Kmart located at 74-5465 Kamakaeha Avenue in Kailua-Kona, Behind Parker Ranch Shopping Center in Waimea off Lindsay Road and Hilton Waikoloa Village located at 69-425 Waikoloa Beach Drive in Waikoloa Village.

Hele-On fixed routes generally operate Monday through Saturday throughout Hawai'i County.  Only the Hilo-South Kohala Resorts and Pahala-Kailua-Kona-South Kohala Resorts operate on Sundays and County observed holidays.  The 3:50 a.m. trip to South Kohala Resorts, does not continue to Kailua-Kona on Sundays or holidays and will terminate at Waikoloa Village Marriott Resort & Spa.  The North Kohala-South Kohala route operates on County observed holidays. 

County observed holidays, are defined as: New Years Day, Dr. Martin Luther King Day, Presidents' Day, Prince Kuhio Day, Good Friday, Memorial Day, King Kamehameha Day, Independence Day, Statehood Day, Labor Day, Veterans' Day, Thanksgiving and Christmas Day,

Hele-On operates the following routes throughout Hawaii County. All routes operate Monday through Saturday, excluding County of Hawai’i observed holidays unless noted. 

East Hawai’i Routes

North Hawai’i Routes

West Hawai’i Routes

• Pahala-Kailua-Kona-South Kohala Resorts (Daily)
• Intra-Kona
• North Kohala-South Kohala (Monday through Saturday, including County observed hoildays)
• North Kohala-Waimea-Kailua-Kona (no service to Waimea on Saturday)

For those that are senior or have a disability, a demand response bus service provided by Hawaii County Economic Opportunity Council is available on weekdays for free upon registration.

For those that reside in the Hilo urbanized area and travel up to nine (9) miles, the Hele-On Shared Ride Taxi Program may be available to you upon purchase of taxi coupon books. Visit the webpage for more details.

For passengers riding to/from Parker School, West Hawaii Explorations Academy,  Hawaii Preparatory Academy, Konawaena School, Waiakeawaena Elementary School, Waiakea Elementary School, Waiakea High School and Waiakea Intermediate School, Nawahi School, Pahala Elementary School, Pahala Intermediate School, Pahala High School or St. Joseph School, please visit the Supplementary School Service webpage for more details.

Important Information About Routes and Schedules

Times are approximate and may vary due to road conditions, weather, traffic conditions and other unforeseen circumstances. The County of Hawai'i assumes no responsibility for acts or omissions of others, or for lost or stolen or damaged baggage or other personal articles, or for personal items left behind. Hele-On bus passes and coupons are non-refundable and non-transferable. Timetables shown are approximate and not guaranteed. Passengers should allow extra time for delays.