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Title VI of the Civil Rights Act of 1964

The County of Hawai’i Mass Transit Agency operates its programs and services without regard to race, color and national origin in accordance with Title VI of the Civil Rights Act of 1964. Any person who believes that she or he has been aggrieved by any unlawful discriminatory practice under Title VI must file a complaint within 180 days of the alleged occurrence to any of the following by mail, in person, fax and/or email:

  • County of Hawai’i Mass Transit Agency, 1266 Kamehemeha Avenue, Suite A-2, Hilo, HI 96720, telephone: (808) 961-8744, fax: (808) 961-8745, email: heleonbus@hawaiicounty.gov
  • County of Hawai‛i – Department of Human Resources, Attention:  Equal Opportunity Officer, 25 Aupuni Street, Hilo, HI 96720, telephone: (808) 961-8361, fax: (808) 961-8617, email: teri.spinolacampbell@hawaiicounty.gov

  • Hawai‛i State Department of Transportation, Office of Civil Rights, 200 Rodgers Boulevard, Honolulu, Hawai‛i 96819, Phone No. (808) 831-7901

  • Federal Transit Administration, Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave, SE Washington, DC 20590.

If any transit related information is needed an alternative language, interpreter services are available by calling the County of Hawai’i Mass Transit Agency at (808) 961-8744.

Download County of Hawai'i Mass Transit Agency Title VI Procedures

Download County of Hawai'i Mass Transit Agency Title VI Complaint Form