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State of Hawaii Coordinated Public Transit - Human Services Transportation Plan

This Coordination Plan focuses and presents opportunities to address the transportation needs of Hawaii residents in the greatest need of services to support their mobility – older adults, people with disabilities and low-income families and individuals. It is a guiding document to be used by local communities in the interest of leveraging federal funds to fill gaps in service through the coordination of local agencies.

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Helpful Links

Listed below are links to help you as you Take The Trip!

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Hawai'i County Bus Stop Study - Report #1

A total of three reports provides information regarding improvements to bus stops in Hawai'i County. This report provides the inventory of bus stop sites throughout Hawai'i County.

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Hawai'i County Bus Stop Study - Report #2

This report provides an analysis of each bus stop in Hawai'i County.

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Hawai'i County Bus Stop Study - Report #3

This report provides the final recommendations to the County regarding bus stop improvements.

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Hele-On Kako'o Paratransit Application

General Information and Application for Paratransit Service

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Hele-On Kako'o Riders Guide

Rider's Guide for using the paratransit service

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Title VI

Title VI Civil Rights and how to file a complaint

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Hele-On Kako'o Paratransit Appeal Form

If you do not agree with the decision of your eligibility determination for Hele-On Kako'o paratransit services, or if you are an eligible rider and you do not agree with a proposed suspension of service, you have the right to submit an appeal.

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Hele-On Kako'o Ride Coupon Request Form

Hele-On Kako'o $4 ride coupons can be purchased ahead of time and each coupon is good for a single one-way trip for an eligible rider when presented with a valid paratransit identification card. No expiration, no refunds, no exchanges. Coupons can be requested by mail order or in-person by visiting us at 1266 Kamehameha Ave, A2.

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